Saved by the Max Sells Out With No Real Marketing
This article shows exactly how the traditional advertising model in DEAD! Strategy is the key to success and using each vehicle properly and consistently is what works today!
“Saved by the Bell” still has such a following that a show-themed restaurant sold three months of reservation in minutes, with no traditional marketing.
Saved By The Max, which opened in Chicago’s Wicker Park neighborhood in early June, was an idea cooked up by local promoter and events manager Derek Berry with his pals Zack Eastman and Steve Harris.
Earlier this year Mr. Berry set up an event page on Facebook, for free, for a pop-up based on the show, and that quickly got things rolling.
“We have not done any traditional marketing, which is baffling in a sense,” Mr. Eastman said as he sat in one of the booths in the main space of the restaurant, which serves diner food and alcohol and can seat 87. “That Facebook event went viral, in a way, and everything else snowballed from there.”
The restaurant itself, at 1941 W. North Ave., now promotes itself with neon pink signs that say “The Max.” But there have been no paid ads, and until recently, there was not even a web site, just that events page on Facebook and later some Instagram posts.
The Facebook event page was the restaurant’s landing page for weeks, and details were limited as the group sought to build anticipation — and iron out the details, including the design and menu. Roughly 28,000 people have clicked on the page to say they are interested in the event.
“We waited until people couldn’t take it anymore to have a web site, or people couldn’t take it anymore to have an Instagram,” Mr. Berry said. “We kind of just leaked little things throughout. Maybe we wrote a whole new way of promoting something and that’s by underpromoting it and letting the brand speak for itself.”
Early on, the trio planned the project as a parody of the show based on the diner where characters such as Zack, Kelly, Slater and Jessie hung out. They soon heard from NBC, which became a partner in the restaurant. Messrs. Berry and Eastman said that NBC has been very supportive of the project.
Mr. Berry likened the idea of doing a parody and then getting NBC’s assistance to being in a cover band, only to find yourself in the real thing. (And yes, a cover band comes in sometimes to play songs the Zack Attack band on the show also performed.)
The space recreates The Max, featuring red diner chairs, video games, a jukebox, a DJ booth and more. Extra touches can be found throughout the space. “Saved by the Bell” executive producer Peter Engel and Bennett Tramer, a writer and producer, sent an original menu from the fictitious diner, Mr. Eastman said. That menu is one of the items on display in cases near the host station. A dining section near the bar, without a view of the main area, was decorated to feel like Mr. Belding’s office. Red lockers near the entryway give the space a Bayside High vibe.
Tying into the word of mouth marketing, the group is taking feedback from Facebook and elsewhere and incorporating it into the limited-run project. Comments on the Facebook page, such as possible names of menu items or the desire for a trivia night, have been implemented.
“We will have a fair amount of different cast members and people that worked on the show coming in,” Mr. Eastman said. Ed Alonzo, who played Max and is a magician, has already stopped by to entertain patrons. Patrick Thomas O’Brien, who played math teacher Mr. Dewey, is also slated to appear.
Saved By The Max is not the first TV tribute pop-up. Nostalgia for “Friends” — and that show’s 20th anniversary — led to a limited-time Central Perk coffee shop in 2014 that was pulled together by Eight O’Clock Coffee and Warner Brothers.
The team behind Saved By The Max points out on menus, its web site and elsewhere that “Saved by the Bell” and Saved by the Max and their respective logos are trademarks and copyrights of NBCUniversal Media LLC and are licensed by Universal Studios Licensing LLC.
“Because of them we were able to make this what it is,” Mr. Eastman said, pointing out details such as getting the design of “The Max” in signs and on servers’ t-shirts just right, as well as the design of the door the characters used to walk through. “We want to do it right. We are representing them in a lot of ways.”
Still, the project is largely driven by the Chicago trio and their friends and partners. The two arcade games in the corner of the restaurant were rented from Headquarters Beercade, an arcade and bar in the city. The jukebox — which does not work but is now painted with the phrase “Now Playing A-12” — was carried over from the basement of Double Door, a music venue around the corner. Even the reservation system has a Chicago connection. Mr. Eastman was starting to tinker with setting up a reservation system on his own until someone told him about Tock, a software company that grew out of a system used at Alinea, Grant Achatz’s three Michelin star restaurant. Some of the ingredients on the menu from Executive Chef Brian Fisher also have local connections.
The first few days, people lined up hoping to get the walk-in spots. Eddie Torres, 35, stood outside in his Kelly Kapowski t-shirt about an hour before the restaurant opened on June 2 after leaving on opening night when he thought the line was too long. He said a friend got reservations for July, but he did not want to wait. “Our reservations aren’t for another month, but I want to get in here as soon as possible.”
For now, the restaurant is set to be open through August, though fans have been asking whether it will stay open longer. “I think we all would love to see it extend further,” Mr. Eastman said.
Source: AdAge June 8, 2016